John Staten (BSAc ’89, MAcc ’90) | March 2019

John Staten

Staten (BSAc 1989, MAcc 1990) was named the Chief Operating Officer of Orange Lake Resorts, home of the Holiday Inn Club Vacations brand. Staten will play a key role in delivering a seamless and consistent brand experience instrumental to achieving resort and financial growth goals. Previously, Staten served as COO for Kaplan Higher Education.

As COO at Orange Lake Resorts, Staten will help create customer-centric owner and guest experiences by using data and technology to anticipate needs and eliminate guest friction points. Staten will lead the various operational teams behind Holiday Inn Club Vacations, including resort management, Club and owner support, rental and inventory, mortgage portfolio and servicing, and technology.