Klodiana Lanaj Articles: page 2

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Woman sitting at a table with cup of coffee and writing notes in a paper notebook.

Building resiliency at work through self-compassion

GAINESVILLE, Fla. – As the world begins its third year of the COVID-19 pandemic, several challenges continue to hinder us from returning to a world of normalcy. From new variants to global supply chain interruptions to rising inflation, these disruptions

Smiling businesswomen fist bumping each other before a meeting in a boardroom

How to be a good coworker

Enjoying your job stems from more than just the work you do. Anyone who’s experienced having a great coworker or having a not-so-great coworker can attest to how critical it is to have positive relationships with the people you spend

Group of young business people working in a modern office.

Want to increase your team’s performance? Gender diversity could be beneficial

GAINESVILLE, Fla. – Many of us have heard the famous adage ‘teamwork makes the dreamwork’ from leadership author John Maxwell, but what is the key to actually making a team work? New research from the University of Florida Warrington College

Woman in a white button-up shirt on a white background holding black cutout of a heart in front of her face

Want to be a better leader? Start with self-compassion.

GAINESVILLE, Fla. – In a culture that glamourizes reaching the top of the leadership ladder and serving as a guiding light when challenges arise, there is a stark contrast with how leaders actually feel in their roles. As many as

Silhouetted shot of a young businesswoman looking at a cityscape from an office window

With great power comes…benefits and costs?

GAINESVILLE, Fla. – Power is often necessary for employees to succeed in their workplace. But as the famous saying goes, “With great power comes great responsibility.” New research from the University of Florida Warrington College of Business finds that feeling

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Alternative New Year’s Resolution: Focus on three key strivings instead of setting big goals

COLLEGE PARK, Md. – Is anyone even making new year’s resolutions anymore? It feels like it’s resolve enough just to carry on from day to day. And while this is a moment, if ever there was one, to give yourself

Lifebuoy floating in the vast expanse of sea

Leadership SOS: First-ever study finds that leaders are in worse mood after helping employees with personal issues

GAINESVILLE, Fla. – It’s not uncommon for employees to send an SOS signal to their leaders when they need help, regardless of whether it’s related to an in-office problem or one of personal nature. In fact, some researchers estimate that

Woman writes in a notebook with a laptop computer nearby

Leaders: Looking for more energy at work? Try writing about yourself

GAINESVILLE, Fla. –  For those in leadership roles, reaching for a sugary soda or double-shot of espresso might be how they attempt to increase their waning energy each day at work. However, new research from the Warrington College of Business

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Agree to Disagree: Why Teams Perform Better with Divergent Perspectives

COLLEGE PARK, Md. – Team members aren’t always going to agree with leaders’ goals and strategies — but that’s not necessarily a bad thing. In certain circumstances, having disagreement among teams, and the discourse that this disagreement elicits, can translate

Klodiana Lanaj, Mo Wang and Yifan Song

Practicing social mindfulness improves service employees’ well-being

Think back to your last experience with a customer service representative. Was your representative pleasant, helpful and able to solve your problem efficiently? If this was your experience, your customer service representative might have practiced social mindfulness and attempted to

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