Internet of Things financial sustainability depends on quality and security

New research from alumnus Anurag Garg (Ph.D. ’22) and Warrington’s Emre Demirezen, Kutsal Dogan and Kenny Cheng, titled “Financial sustainability of IoT platforms: The role of quality and security”, finds that despite the proliferation of platforms such as Amazon Alexa and Google Home, customers do not perceive them as valuable unless experiencing adequate levels of quality and security.

This research studies the financial viability of the platform provider (like Amazon’s Alexa) and app developers, finding collaboration between these two sides plays a significant role in the profitability of all parties.

Read the full story from the University of Kansas News.