Klodiana Lanaj and Daniel Kim
Martin L. Schaffel Professor Klodiana Lanaj and Management Ph.D. student Daniel Kim

Rude at work? Feeling guilty can make you a better, kinder worker.

We’ve all done it. A bad night’s sleep or a tough commute made us cranky, and we lashed out at a coworker who did nothing wrong. What can we do to make up for it?

According to a new study from Martin L. Schaffel Professor Klodiana Lanaj and doctoral student Daniel Kim, embracing our guilty feelings can help us make up for our bad behavior by encouraging us to act more politely and work harder the next day.

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